Email us
support@easyentry.com.au
Event organiser support
Everything you need to set up, manage, and settle your events — plus a team ready to help when you're stuck.
Event organiser FAQs
How do I start selling?
Create a free account, verify your email, and use the event wizard to add sessions, ticket types, and a registration form. You can be selling within minutes.
What fees will I pay?
Free events are always free. Paid tickets carry a $0.50 per-ticket fee ($0.15 for tickets priced $5.00 or under) plus a 2.5% all-inclusive processing fee. See the Pricing page for a full breakdown.
When can I access my funds?
Connect your Stripe account to receive payouts for paid events. We recommend transferring funds after the event has taken place so refunds stay simple.
Can I sell merchandise?
Yes — set items up as ticket types (alongside tickets or on their own). Standard fees apply, and items priced $5.00 or under get the lower $0.15 per-item fee.
Can I change my event once it's live?
Yes, you can edit your event at any time. If a change affects existing bookings, we recommend emailing those buyers from the console to let them know.
How do people find my event?
Every event gets a shareable URL and QR code, embeddable widgets for your own site, and — if set to public — a listing in EasyEntry's event search.
Can I add my team?
Yes. Add your whole team with individual logins and scoped roles — owner, admin, manager, box office, and viewer.
Need a hand?
Our team can help with setup, payouts, and anything in between.